Fullstory Analytics

Use Fullstory in your Crisp app.

Session replay and user behaviour.

Record how people use the app, look up the sessions behind a user or an event and read segments and funnels from Fullstory, with an API key.

What you need.

Create the keys in your Fullstory account and paste them in. Each one is saved under the name shown, and your app reads it by that name.

API key
FULLSTORY_API_KEY
Settings, API keys Get it
Org ID optional
FULLSTORY_ORG_ID
Settings, Fullstory setup. Used by the recording snippet

Get your keys Fullstory docs

How to connect.

  1. Open your project, or start a new one from the dashboard.

  2. Open the workspace menu and choose Connectors, then pick Fullstory.

  3. Paste the keys and save. Your preview restarts, and your app can use the service from then on.

Then ask for the feature

  • “Record sessions with Fullstory”
  • “Link each support ticket to the user's session”

What happens to your keys.

  • Each key is saved as a private setting of your project, under the name shown above.
  • The AI that builds your app sees only the names. It writes code that reads each key by name, and never the value.
  • The values reach your preview and your published app, and never the chat, the code or the logs.
  • Open Connectors in your project to replace a key or disconnect the service. Publish again so your live app uses the change.

Service names and logos belong to their owners; Crisp is not affiliated with them. A service changes its keys and pages now and then. Found something out of date? Tell us and we will correct it.

Ask for the feature, and Crisp builds it with Fullstory.

Free plan with $3 of AI usage a month, no credit card. Pro is $20 a month. See pricing.

No credit card. Your code and data stay yours.