Use Loom in your Crisp app.

Record and embed Loom videos in the app.

Let people record a Loom video from a button in the app and embed the result where it belongs, such as a bug report or a lesson. Loom offers a recording SDK keyed by a public app id, not a general API.

What you need.

Create the keys in your Loom account and paste them in. Each one is saved under the name shown, and your app reads it by that name.

Public app id
LOOM_PUBLIC_APP_ID
dev.loom.com, your developer account, the app's Public App ID

Get your keys Loom docs

How to connect.

  1. Open your project, or start a new one from the dashboard.

  2. Open the workspace menu and choose Connectors, then pick Loom.

  3. Paste the keys and save. Your preview restarts, and your app can use the service from then on.

Then ask for the feature

  • “Add a Record a Loom button to the bug report form”
  • “Let teachers attach a Loom video to each lesson”

What happens to your keys.

  • Each key is saved as a private setting of your project, under the name shown above.
  • The AI that builds your app sees only the names. It writes code that reads each key by name, and never the value.
  • The values reach your preview and your published app, and never the chat, the code or the logs.
  • Open Connectors in your project to replace a key or disconnect the service. Publish again so your live app uses the change.

Service names and logos belong to their owners; Crisp is not affiliated with them. A service changes its keys and pages now and then. Found something out of date? Tell us and we will correct it.

Ask for the feature, and Crisp builds it with Loom.

Free plan with $3 of AI usage a month, no credit card. Pro is $20 a month. See pricing.

No credit card. Your code and data stay yours.