Use Zendesk in your Crisp app.
Tickets, customers and help articles.
Create and update tickets, look up users and organisations, and show help centre articles in the app. Your subdomain, email and API token connect your Zendesk Support account.
What you need.
Create the keys in your Zendesk account and paste them in. Each one is saved under the name shown, and your app reads it by that name.
- Subdomain
ZENDESK_SUBDOMAIN- The first part of your Zendesk address: for https://mycompany.zendesk.com enter mycompany Get it
- Agent email
ZENDESK_EMAIL- The agent the app acts as. Tokens are not tied to a user, so use a dedicated agent with only the access the app needs
- API token
ZENDESK_API_TOKEN- Admin Center, Apps and integrations, APIs, API tokens. Zendesk stops issuing new tokens on 27 October 2026
How to connect.
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Open your project, or start a new one from the dashboard.
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Open the workspace menu and choose Connectors, then pick Zendesk.
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Paste the keys and save. Your preview restarts, and your app can use the service from then on.
Then ask for the feature
- “Open a Zendesk ticket from the contact form”
- “Show my help centre articles with search”
What happens to your keys.
- Each key is saved as a private setting of your project, under the name shown above.
- The AI that builds your app sees only the names. It writes code that reads each key by name, and never the value.
- The values reach your preview and your published app, and never the chat, the code or the logs.
- Open Connectors in your project to replace a key or disconnect the service. Publish again so your live app uses the change.
Service names and logos belong to their owners; Crisp is not affiliated with them. A service changes its keys and pages now and then. Found something out of date? Tell us and we will correct it.
Ask for the feature, and Crisp builds it with Zendesk.
Free plan with $3 of AI usage a month, no credit card. Pro is $20 a month. See pricing.
No credit card. Your code and data stay yours.